Using Facebook As a Business Tool: 8 Tips
π 2026 Update: Changes in Legal Marketing on Facebook
Since the original article was published, there have been significant changes in how law firms are using online marketing tools like Facebook. The shift reflects a broader trend towards digital engagement and compliance with legal advertising rules. The earlier article continues further down the page, providing foundational tips to leverage Facebook effectively.
π Increased Investment in Online Marketing
Law firms have ramped up their spending on online marketing. From 2024 to 2025, investment in websites rose from 74% to 86%, and referrals increased from 75% to 83%. Online reviews also saw growth, moving from 56% to 63%.
This trend highlights the importance of establishing a strong online presence.
π€ Growth in Lateral Hiring
In 2025, lateral hiring in U.S. law firms grew by 16% for the second consecutive year. This indicates a competitive landscape where firms seek to enhance their expertise. A robust online marketing strategy can help attract both talent and clients.
π Content Calendar Management
Creating a content calendar is essential for law firms looking to maintain consistency on social media. Setting specific deadlines for content creation, approval, and posting can improve the overall effectiveness of marketing efforts.
π Ethical Advertising Compliance
Law firms must follow state-specific advertising rules. This includes using disclaimers and avoiding misleading information. Ensuring compliance with these rules is crucial for maintaining credibility and trust with potential clients.
π Key Points to Remember
- π Law firms are investing more in online marketing.
- π€ Lateral hiring is on the rise, indicating a competitive environment.
- π A content calendar aids in consistent social media presence.
- π Compliance with advertising rules is essential for credibility.
π‘ Tips for Effective Legal Marketing on Facebook
Reviewing your specific situation with your attorney is important for making informed choices.
ποΈ Develop a Social Media Strategy
A well-defined social media strategy can enhance your online presence. This includes choosing the right platforms, creating engaging content, and maintaining a regular posting schedule.
π Streamline Client Intake
Improving the client intake process can lead to better engagement. User-friendly online forms and automated responses can make it easier for potential clients to reach out.
π Monitor Performance Regularly
Regularly tracking social media performance is vital. By analyzing metrics, law firms can adjust their strategies and improve overall marketing effectiveness.
β° Optimize Posting Times
Understanding the best times to post is crucial. For example, LinkedIn performs well on Tuesday, Wednesday, and Friday mornings, while Facebook thrives during mid-morning and lunch breaks.
π Maintain Ethical Standards
Adhering to ethical advertising standards is non-negotiable. This ensures all content shared on social media is truthful and not misleading.
π Top Digital Marketing Services Ranked by User Reviews (2026)
Several services support law firms in enhancing their online presence. These services focus on digital marketing and social media strategies. The following information is based on Trustpilot data checked in October 2026.
Scores can change, and star ratings are just one indicator of customer satisfaction.
π₯ 1. Voquent.com
Voquent.com has been rated 5.0. It is known for its voice-over talent services and digital audio-video localization. Reviewers appreciate its quality but note that it has a limited number of reviews, suggesting potential variability in experience.
π Free Social Media Marketing Guidance
The North Carolina Bar Association offers free resources for law firms. These include guidance on social media marketing best practices and ethical considerations. This can be a valuable resource for firms looking to enhance their digital strategies without incurring additional costs.
π Factors to Compare When Choosing Digital Marketing Services
- π Service quality and results achieved
- π¬ Customer reviews and ratings
- π° Pricing and value for money
- π οΈ Range of services offered
- π Flexibility in strategy and customization
β Frequently Asked Questions
β What are the benefits of using Facebook for legal marketing?
Using Facebook allows law firms to connect with potential clients and build brand awareness. It provides a platform for sharing valuable content and engaging with the community.
π How often should I post on social media?
Consistency is key. Establishing a regular posting schedule helps maintain engagement. For Facebook, mid-morning and lunch breaks are optimal for reaching a wider audience.
π What should I include in my social media content?
Your content should include educational legal tips, client testimonials, and behind-the-scenes glimpses of your firm. This variety helps humanize your brand and build trust.
π¦ How can I ensure compliance with advertising rules?
Familiarize yourself with state-specific advertising regulations. Ensure your content includes necessary disclaimers and avoids misleading information to maintain compliance.
π How can I track my social media performance?
Use analytics tools available on social media platforms. Monitoring engagement metrics helps you understand what content resonates with your audience and informs strategy adjustments.
π What is a content calendar, and why is it important?
A content calendar outlines what and when to post on social media. It helps ensure consistency, aligns with marketing goals, and allows you to plan for important dates or events.
βοΈ Recent Cases Impacting Legal Marketing Strategies
Recent court rulings have started to shape the landscape of advertising and marketing for law firms. These decisions may influence how firms approach their online presence, particularly on platforms like Facebook.
- Court Denies Liu's Petition Against CNMI Attorney GeneralSupreme Court of The Commonwealth of The Northern Mariana Islands Β· March 20, 2006
- Court rules on attorney's fees in Matsunaga v. Matsunaga caseSupreme Court of The Commonwealth of The Northern Mariana Islands Β· December 15, 2006
- Court rules attorney fees must accrue interest in foreclosureSupreme Court of The Commonwealth of The Northern Mariana Islands Β· December 13, 2006
- Court vacates sanctions against attorney in abuse caseSupreme Court of The Commonwealth of The Northern Mariana Islands Β· December 31, 2018
To stay informed, readers can explore more rulings on the news page.
End of October 2026 Update
It's the biggest social media behemoth in the world, and no competitor even comes close: Facebook boasts over 1 billion active members in 2013, and 680 million of them take the site with them on their mobile phone. Tapping into the potential of Facebook is something many law firms are trying to do, but many of them fail to stand out in the social media world. Why? Usually, it's because while they understand the basic uses of social media for consumers, they have a harder time applying that knowledge to their law firm's business model and brand. In this article we'll look at 8 different ways to make Facebook work for you as a business tool, rather than just a way to connect with long-lost friends and distant family members.
#1: Make Your Pages Your Own
One of the worst mistakes you can make with your business Facebook page is to set up your page very quickly, without customizing much. A generic tagline copied and pasted from your website copy, a couple of hasty photos, and presto, you have an account—right? Well, sure—but is it really the kind of account you want people to see?
A Facebook page that is just a Facebook-branded version of the same information users could find on your website isn't useful. You need to make your Facebook page stay with your brand, but with unique information and posts that people can't find elsewhere. Having unique content on your Facebook page is the best way to attract subscribers and likes.
#2: Appoint Someone As the Face of Your Facebook
Some law firms make the mistake of having all of their posts come from on high, as if they were simply from no person in particular but some sort of firm mascot. This is a huge mistake. Instead, you need to have someone who is tasked with being the face of your law firm when it comes to social media. This lets people ask questions of a real human being (who can always refer the questions to other people for answers) instead of feeling like they have to ask some kind of monolithic entity.
This also ensures that people feel like they're being personally addressed, which can help to soothe hurt feelings and ensure that people feel their critiques are being listened to. Keep in mind that the person who is the face of your Facebook should be outgoing, personable, and steadfast in their approach to avoiding the kinds of conflict that could lead to embarrassing Facebook incidents.
#3: Bring Attorneys In For Comments
Because you have a face for your Facebook, your attorneys can comment as their own selves on questions and comments made on your Facebook pages. Your attorneys can also post their own content using a Facebook page for your firm, including links to their blog entries or a list of frequently asked questions about a particular legal issue.
If your attorneys are part of your social media brand, people will be able to get a better feel for your firm and see easy demonstrations of their expertise. Don't be afraid to let people's individual voices shine through. You don't always all want to talk as one—it's fine if your attorneys have a discussion with points and counterpoints!
#4: Link to Video and Blog Content
You should try to make sure that your Facebook feed isn't all just simple posts. Linking to articles (whether they're by people at your firm or just really interesting to the kinds of people you want reading your feed), blog entries, or videos can make sure that people keep paying attention.
When too many of your posts are in the same format or seem the same, people tune out. Help them avoid this kind of fatigue by giving them content that shakes up the usual. Sometimes, try posting something that's funny instead of strictly informative—people like to be entertained on their Facebook feeds.
#5: Respond to Commenters—and Critics
Make sure that you're keeping on top of comments made to your Facebook wall. If you're not responding to at least the comments that ask questions or request clarification, you're not doing your job when it comes to social media marketing. The point of social media is to socialize—to interact in a two-way fashion, not just to broadcast one-way information to advertise your law firm.
If you're not responsive, it will start looking like you're using social media not to communicate and provide services, but just to reel in clients. Even if reeling in clients is exactly what you'd like to be doing, that's not the reputation you'd like to build online.
#6: Stay Knowledgeable About Changes to Facebook
Facebook has had its share of changes to how pages are displayed and how users interface with the social networking aspects of the site. Privacy and account policies can also change significantly from year to year. Don't get caught unaware of a change that will significantly affect how your Facebook pages look or behave for people reading your pages.
#7: Listen More Than You Talk
When in doubt, listen to what people are asking for. Try to make sure that you're listening to people's comments and also reading other people's Facebook feeds to see what's making people react. If you're talking all the time without listening, you may not have your finger on the pulse of social media. Make sure you're reading social media sources outside of Facebook as well, so that you can see fresh content that your viewers may not have taken a look at yet.
#8: Keep It Up For the Long Haul
Understand that even if your primary goal with your Facebook page is attracting new clients, you're not going to do it overnight. If you assume after a month without many new page views or friends that no results means you should pack it in, you're wrong. Shake it up, reach out and network with other people in your area or field, and get involved in Facebook groups that are local and interesting to you.