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7 Blog Posts You Should Be Writing

7 Blog Posts You Should Be Writing

If you're keeping a blog as an attorney, odds are that your entries started off strong, but after a few months, you may not know what to talk about to keep your blog fresh.  Your law firm's blog thrives on new content, and blogs that have grown stale or unused won't attract fresh visitors.  In order to keep your blog current and helping your search engine rankings, you need a steady flow of new posts.  This guide will give you some good ideas for posts that you may not have made yet, but that almost every attorney can write in an interesting way.

#1: “How I Got My Start In Law”

While it's likely that your law firm website already has some information about how you got your start in the legal field, it's just as likely that this website version of the story is a scaled down, watered down version of how you really got there.  Consider telling the real stories of what made you become a lawyer.  Did people say that you should be an attorney even when you were very young?  Did you expect all your life that you'd be doing something else, only to suddenly find yourself receiving a J.D. at the end of three years of law school?

People like origin stories—it's why superhero movies keep going back to superhero origins.  People like knowing where you came from, it humanizes you in spite of the fact that you're in a profession that is often dehumanized in popular media portrayals.  By telling people about your earlier history, you ensure that it they can relate to you on a deeper and more real level than if you just tell the story of your academic history.

#2: Changes To Your Field Recently

While this topic can seem a bit like inside baseball, and it is, there's a good reason for taking the time to discuss some of the changes to your specific field of law and things you've observed recently.  One of the best of those reasons is that you can then share this post on LinkedIn, where it may find an audience of other attorneys.  Why does this matter?  Because that's how you get not only guest blogging spots, but also attorney referrals from lawyers who know that you can handle a specific type of case better than they can.

Cultivating an audience of both attorneys and potential clients is the holy grail for lawyers, so consider making your post understandable for regular people while still interesting and unique enough for attorneys to read without feeling like they've read the same thing ten thousand times before.

#3: Client Myths and Misconceptions

Every attorney knows about misconceptions that people have about their specific legal specialty area.  Myths and misconceptions are rampant in almost every legal area, and when you start hearing a large number of clients reciting those myths, it's a great time to dispel them via a blog post.

When you do this kind of blog post, make sure not to make fun of people who believe these myths and misconceptions.  After all, they're generally propagated by people who simply don't know any better, because they haven't been exposed to the law as much as you have.  Don't assume that people are stupid or uneducated just because they don't understand the law.  The law can be very confusing to laypeople, and potential clients value an attorney who can explain myths and misconceptions in a way that is clear without ever veering into condescension.

#4: Walkthrough of an Initial Consultation

One thing that scares many people—often to the point where they put off contacting an attorney for days, weeks, or even months—is that if they've never hired an attorney before, they don't know how the whole process works.  By having a blog entry that details what a typical first consultation with your law offices looks like, you can make sure that potential clients feel at ease.  Essentially, you're giving them a road map that tells them what to expect from the first moment that they start onto their attorney/client journey with your firm.  Any journey is a little bit easier with a map, so provide your clients with one and they'll start walking through your door with a little more spring in their step and less nervousness.

#5: Advice on Choosing a Lawyer

While this blog entry will undoubtedly be a little bit self-serving, it shouldn't read like an ad for your firm exclusively.  Try to keep in mind that many of the people reading your blog probably aren't from close enough, geographically, to pick your firm.  Consider when you write this entry how you'd tell your mother or sister to choose a lawyer, rather than thinking about what would serve your firm absolutely best.  People will trust you more when your blog entries about topics like this don't just push people into your firm, whether or not it's the best fit.

#6: Understanding Attorney Client Confidentiality

Many people who are hesitant to talk to an attorney wait because they are not sure about what a lawyer is and isn't required to keep confidential.  You can dispel some client fears ahead of time by discussing confidentiality issues on your blog.  It's a good idea to link an entry like this from some part of your main website, potentially the parts that talk about an initial consultation.  When people have a better grasp of the attorney/client relationship, they'll be more likely to come away from their experience satisfied.

#7: What to Do in the Worst Case Scenario

There's usually a worst case scenario that clients in your field worry about, if you're an attorney.  In criminal cases, it's being accused falsely of something that you don't have easy proof you didn't do.  In divorce cases, it might be a messy divorce in which a spouse is determined to go to trial even if it costs an arm and a leg.  Whatever the worst case scenario is, being able to talk about it lucidly and help people understand how to mitigate the damage is a great trait for an attorney to have.  When clients see a blog entry about the worst case scenario and how much you can help in those situations, they'll know that their situation isn't the worst you've seen and that you'll be able to help them, too.

6 Lessons for Law Firms from Mad Men

6 Lessons for Law Firms from Mad Men

The hit television show Mad Men just wrapped up its gripping fifth season, and the show has taught viewers a lot of lessons about life, love, and advertising along the way.  Those ideas can also translate to advice for lawyers looking for advice about how to run their law firm in a competitive market.  Keep reading to find out how Don Draper, Joan Harris, and Roger Sterling—among others—have given lessons in marketing that work for law firms in the 21st century.

#1: Names and Brands Matter—A Lot

One of the things that Sterling Cooper knows is that brand names and brand images absolutely make a difference to consumers.  Consumers emotionally associate brands with particular feelings, memories, and sensations—something Don Draper knew in this season's finale, where he dropped a bombshell on executives from Hershey by telling them about what a Hershey candy bar meant to him during his difficult childhood.

In the law, this remains the same.  While not all attorneys are thinking about branding and making their firm name into a brand name, it's definitely something that every attorney should be considering.  Whether you want it to or not, a brand will start to develop that is associated with your firm—a brand based on the perceptions of clients and those who see your marketing materials.  It's better to develop your brand consciously than to let it develop completely on its own.

#2: Know Which Clients Aren't Worth It

In Season 4 of Mad Men, the newly formed Sterling Cooper Draper Pryce agency faces a dilemma many new law firms are familiar with: they have a beautiful office, but they don't yet have the client list to match it.  In their race to bring in new clients, the agency begins to court Jaguar.  Soon, though, they find that there's a catch: in order to make the sale to Jaguar, they'll need to get a “yes” from a man who is only interested in Joan, the firm's long-suffering and very buxom secretary.

After a round of tense negotiations, they end up agreeing to make Joan partner if she'll clinch the sale—which she does.  However, less than a year later, the client gets difficult again and the agency is forced to drop them from the client list.  This goes to show: when a client makes unreasonable demands at the beginning of your business relationship, even if you really need new business, it's often best to just let the client go.  Clients who are too demanding and unreasonable make your workplace worse to work at, and decrease morale across the board.  It's even worse when you need to rely on that demanding client's business at the risk of having to shut down.  Cut it off before you have to rely on a client who will be more trouble than he or she is worth.

#3: First Impressions Make All the Difference

The reason that SCDP got a big office in the first place is that they knew: you can't build a client base working out of a dingy basement.  While it's not a good idea for new attorneys to hock everything they own to get a big spacious office, it does pay to make a good first impression for clients.  Remember that your clients are paying a fairly high amount of money for legal services—they tend to want to see that their attorney's office is clearly professional and that some thought has been put into the décor and the general layout of your space.

#4: Maintain Long-Term Relationships

One of the things that the partners at Sterling Cooper have the hardest time with is fidelity—and that goes in their business lives as well as their love lives.  In several different situations throughout the five seasons of Mad Men, the firm's partners have not only cheated on their spouses, but have also been duplicitous about soliciting business from competing firms—business that would require them to end longstanding relationships with other companies.

While this has sometimes worked for the Mad Men, it's often a lot more trouble than it's worth.  Your longest term clients are the ones you want to keep around most: they're loyal, they clearly like your work, and they are very likely to recommend your firm to other people.  Courting new clients at the expense of your existing relationships is rarely a way to get ahead, and often a way to tank your reputation as a professional.

#5: Small Firms Can Do Big Work

Throughout the show, Sterling Cooper is never one of the biggest agencies on Madison Avenue—and they're not trying to be.  Sterling Cooper presents a great example of why you don't have to be a big firm to do work that matters and gets results, and why big clients might choose a relatively small and nimble firm as opposed to one of the older giants.

The lesson law firms should take from this is to think big, even when you're still fairly new and unestablished.  Don't limit yourself by thinking that your firm isn't yet large enough to get the kind of business that you want.  Make yourself into a specialist and do the research, pick a mentor, and start doing the kind of work that your firm wants to be doing.  Smaller firms are often preferred by legal clients because they can give a more personal touch and offer substantially more flexibility than larger firms.  You can also offer clients at a small firm the same attorney throughout the process of their case, while larger firms often have clients talking to several different people (some of whom they may get along with better or worse than others).

#6: Change the Conversation

Early in Mad Men, Don Draper gives one of the key rules of marketing in any industry: “If you don't like what they're saying about you, change the conversation.”  Too often, when marketing professionals try to respond to critique of their brand online or offline, they get too defensive and reactive.  Instead, you should consider talking about a different topic and highlighting your services in a creative, proactive way.

Brand Marketing: Promoting Who You Are

Brand Marketing: Promoting Who You Are

Branding and marketing usually aren't a lawyer's favorite tasks.  But to succeed in a legal market where almost 40 percent of newly graduated lawyers are without a job requiring a J.D., you'll need to get smart about brand marketing to stay competitive.  Why are branding and marketing so important today, and what does it take to implement a successful brand marketing strategy?  These are the questions we'll answer in today's guide.

Why You Need a Brand

Twenty years ago, it was possible for attorneys to compete in the market without using much branding and marketing strategy.  This is because at that time, the American Bar Association exercised much more control over the number of law school graduates entering the market each year.  Now, more law schools are open than ever before and huge numbers of new firms are starting up.

Clients today don't just find their lawyers based on an ad in the Yellow Pages.  Today, clients do research.  Over 90 percent of legal clients now do at least some online research while looking for an attorney.  With so much competition, the most successful law firms are those that show a consistent brand image.  If clients already feel like they can relate to your firm based on branding and marketing, they're less likely to keep looking and find another firm that suits them better.

The next four sections of this guide are about the fundamental questions you can use to shape the brand of your law firm.  There are no right or wrong answers to these questions, and different firms will answer them quite differently.  However, these answers will make it much easier for you to understand the right way to implement a brand marketing strategy.

Who Are You?

This is a very critical question for your firm to think about for brand marketing.  Whether you're a solo practitioner or have dozens of attorneys, what's at the core of your identity for branding and marketing?  What are the principles you refuse to compromise?  This question can set the tone for your other brand marketing answers, or, if you're not yet confident about who your firm is, you can come back to this question after answering a couple of the other questions posed here.

When you implement branding and marketing strategies, you need to make sure that you never compromise this part of your brand in exchange for a quick uptick to web traffic or new sales.  When people perceive a firm as going back on fundamental parts of their identity, they're less likely to see them as trustworthy advocates.

What Do You Want?

This question is critical for understanding the purpose of your branding and marketing goals.  Brand marketing will be different for a firm that wants to show continuous hiring growth versus a firm that wants to hold steady with a small number of attorneys.  Your clients will be different if you're an IP firm than if you're a tax firm, and different still if you're doing criminal defense cases.  That means your goals in terms of reaching clients and growing your firm should be different, and you should be realistic within the framework of the current legal market not just nationally but in your local area.

Law firms that don't know the answer to this question often present confused branding and marketing strategies.  Their brand marketing shows them trying to be all things to all people, having no goal more specific than getting more clients.  In 2012, you're more likely to have success with branding and marketing by focusing on a particular niche practice than by trying to represent clients with any and all legal concerns.  Once you make your goals realistic, you can narrow your niche so that you're getting more clients who are advancing your brand marketing goals.

Why Are You Here?

This question is one that every law firm has to answer eventually.  Are you just here to make money?  Or are you in business to genuinely help your clients?  You may find that by having the latter as your answer for branding and marketing purposes, you're actually helping yourself make more money as well.  Thinking about why you're here and what your purpose is in having a law firm is important for brand marketing.  But remember, it can't just be your branding and marketing slogan—you need to live your answer.  This means making it right if you make a mistake (which can be a great opportunity for brand marketing if you handle it well).

Where Are You Going?

Whenever you implement a new brand marketing strategy, you should ask whether it's compatible with the long term future you envision for your brand.  Branding and marketing that works only for the short term and isn't keeping long term goals in mind can distract your brand and make you do work that actually hurts your work on your overall brand image.

Many law firms think only about the immediate future, but consider making a 5, 10, and 20 year plan for your firm.  If everything goes realistically but well, where do you hope to be at each of these points?  Track your progress toward the goals, and change them as you need to, but always keep some long-term goals in mind.

Implementing Branding and Marketing Strategies

Once you have the four questions answered, it's time to think about creating a brand marketing strategy that uses your answers.  Make sure that your brand image is consistent across all platforms—you don't want your Facebook tone to be so different from your website's tone that it looks like two totally different brands.

If you can answer the questions with confidence and carry the answers into all of your branding and marketing materials, you'll be much less likely to make a misstep in your brand marketing.  Confidence in who you are shines through, and will help you differentiate your firm from those on shakier ground.

Social News of 2012: 7 Stories Lawyers Need to Hear

Social News of 2012: 7 Stories Lawyers Need to Hear

The biggest social news stories of 2012 shocked internet marketers and changed how the web works for consumers.  But perhaps the biggest shock is how little these major changes are actually noticed by consumers or anyone who isn't in the know about social media.  If your law firm is getting up to speed about social media strategy, you need to know about these big social news stories from the last year.  We'll tell you the basics of each one and why they matter for marketing in 2013 and beyond.

#1: Social Media's Ever-Expanding Demographics and Geography

One of the biggest trends in social news stories for 2012 was the idea that social is no longer just a fad.  While social networking was once considered the exclusive province of high school and college students, today, it's just as likely to be grandmothers and grandfathers signing up for the biggest social media services.

What's more, the vast expansion of broadband internet connections and smartphone technology, along with 3G coverage expanding to rural areas, means that rural people are also able to use social media more than ever before.  Law firms should start to consider having a social media strategy today even if they're not in a major metropolis—even the smallest towns in the sleepiest areas of the United States now have vibrant groups on Facebook.

This also means that you should never assume that your demographics on Facebook and Twitter are exclusively young people.  If younger and older people using your firm's services tend to have different concerns, you may want to change the visibility settings so that you're only showing each group of people posts that they're likely to get something out of.

#2: The Skyrocketing Success of Facebook

Facebook has become the biggest social network in the consumer arena by far, and at this point just about every law firm should already have a Facebook firm page.  However, one thing that has been consistent about the legal industry with every social network is that lawyers have lagged behind in social media adoption.

The social news stories coming out about Facebook should be enough to convince you to sign up.  In many ways, Facebook is the best generator of the kind of word of mouth buzz that used to bring people into attorneys' offices.

#3: Twitter's Continued Rise, 140 Characters at a Time

While it still lags significantly behind Facebook in terms of overall users, Twitter was reported by social news services to gain millions of users in 2012.  Twitter's users tend to be more influential and connected overall than the average person, and that means that people who tweet can become fantastic brand ambassadors when given the chance.

Law firms can use this social news story to their advantage by signing up for a Twitter account as soon as possible.  Very few attorneys are on Twitter compared to other social networks, according to social news stories about attorneys' use of these sites.

#4: Foursquare Defeats Gowalla, Becomes Geo-Champion

Until early 2012, there were two major competing services that were in social news headlines for geolocational targeting abilities and “check ins” based on a person's location.  The two services were Foursquare and Gowalla.  However, Gowalla couldn't make it through 2012, and Foursquare became the undisputed champion in this area.  If you're looking for a solution that lets you target potential clients in particular geographic areas, your law firm needs to start considering Foursquare.  While this smaller social networking service isn't useful yet outside of cities, you may want to keep an eye on its growth.  It recently made its search results available to non-members, which may mean that it will become a hub for more and more traffic.

#5: Google Search Updates Make Social More Important for SEO

One of the biggest stories to affect internet marketers in 2012 was Google's newest update, Penguin.  This update changed the way that Google ranked some pages, and made it much harder to use things like article spinners to make your web presence look bigger than it was.  Because of this, social news became more and more important, as social sites skyrocketed to the number one place for companies to build their inbound links.

Twitter, Facebook, and LinkedIn are the three most important networks you can focus on if you want to improve your search engine performance in Google as well as on Bing/Yahoo.  If you're interested in creating more inbound links, you may want to look at social bookmarking websites like reddit in order to get your links looked at by more people. Social bookmarking sites also allow the possibility for your content to go viral.

#6: Sponsored Social News Stories Become Major Form of Advertising

Social networks used to just have content from friends, and no ads at all.  Ads started out on the sidebar, but in 2012, they started invading the Facebook feed.  Sponsored social news stories can now be purchased by companies, which can show them to people in a certain area, people in certain demographic categories, or people who are connected to people you're already connected to.  

You can also promote your posts to ensure that everyone who is following your Facebook timeline sees your story in their feed.  If you don't promote a post, only approximately 15 percent of your Facebook friends will usually see what you have posted, according to social news published in 2012.

#7: Ratings Websites and Continued Yelp Controversies

One of the biggest social news controversies in 2012 centered around Yelp.  Yelp was already sued once for blackmailing business owners, but the judge granted summary judgment in their favor.  However, in 2012, many businesses still noted that they were seeing the same pattern: consistent positive reviews, a phone call from Yelp asking them to sign up for an expensive premium service, and then their positive reviews disappearing if the service was refused.  This is definitely an issue to watch out for if you rely on Yelp for any part of your law firm business.

Infringement and Online Marketing for Attorneys

Infringement and Online Marketing for Attorneys

Over 90 percent of attorneys are now engaging in some form of online marketing.  However, with online marketing comes new copyright concerns, and many attorneys may not be aware of the ways in which they may be committing copyright infringement or making the theft of their copyrighted materials easy.  In this guide, we'll go over some of the basic concerns about copyright that attorneys should keep in mind when they are designing websites, making content for search engine optimization purposes, or distributing content, including through social networks.

Search Engine Optimization and Infringement

One of the biggest recent changes to how search engines rank pages is that Google will no longer rank inbound links that come from web pages that they believe are copyright infringement.  This means that if you use an “article spinner” service (which makes many copies of an article, possibly changing it slightly, and copies it to various locations on the internet for the purposes of building a large number of inbound links in a short period of time), only one of those links is likely to count for each new piece of content you feed to the spinner.

This means that you'll now need to focus not only on getting content that is high quality, but on differentiating your content on different websites.  It won't be enough just to change a few words around—Google is now clever enough to detect when this kind of obfuscation is used in many cases, and will still consider it potential infringement.

Try to make sure that you're not copying a great deal of your content from one page to the next—not for different social media profiles, not for blog entries.  If you're copying content in a way that looks deliberate, it's likely that it will be regarded as an attempt at over optimization, which will be used as a reason to lower your site's rankings.

Intellectual Property Problems With Online Images and Text

When you're building your website for the first time, you may not have paid much attention to where you got the images and layout of your website.  However, in most cases, those images and any content that you “borrowed” were actually copyrighted by their creator and may not have allowed free use by just anyone.

You should always check the source of any content that you post online in order to avoid potential infringement claims later on.  There are a large number of stock photo services that will provide you with the full licensing rights to use an image as long as you pay their licensing fee.  By paying these fees, you ensure that you can defend yourself from any infringement claims.

Monitoring Your Online Reputation

You should also make sure that you're monitoring your reputation online.  Infringement isn't the only way that your content can be used inappropriately.  If you find any potentially defamatory content online, there are reputation management services that can quickly get it removed from most websites.  

As a law firm, you'll have a lot more credibility when you send a cease and desist than most other website owners, so you probably don't need to worry about defamatory content remaining up for long as long as you maintain an attitude of vigilance.  Self-Googling isn't just a vanity pastime when you're working in this kind of market—it's an absolute necessity for understanding what people are seeing first about you and your law firm.

If you see that you're having some reputation problems, you should take some positive action as well as taking action to remove the offending statements.  One of the best ways to make sure that your search results stay “clean” even with a negative result is by simply adding more content that is high quality and will rise above the offensive page in search rankings.  Because most web searchers never go past the first or second page of search results, you don't need to push it down much to make it disappear for the vast majority of users.

Monitoring the Use of Your Content

If you've used original content—for instance, original writing or photographs of your law office—as part of your website or your social media presence, you should search for that content online periodically.  Infringement can happen while you're not looking, and you may find that your content has been used for purposes you would not have approved of.

If you do find that infringement has happened, you can start by emailing the webmaster of a website.  If the webmaster doesn't respond to a cease and desist notice, you can try talking to the hosting provider.  Many hosting providers are very sensitive to infringement claims and will take a website down immediately upon being provided with evidence of infringement.

Keeping an Eye on Infringement Laws

The state of copyright on the internet is in some flux.  There are currently several plans in place from content providers to start punishing copyright infringement, but most of these schemes involve video and audio files rather than the types of content most likely to be part of an attorney's website.

You should make sure that you're keeping informed about any changes to internet copyright law and how internet service providers deal with claims of infringement.  You should also make yourself aware of your own hosting provider's policies about infringements of copyright, in case you would ever be accused of infringing on someone else's copyright.

How to Avoid Infringement

In addition to making sure that all of your images are purchased legally from image websites or are created in-house specifically for your site, you should also make sure to run your written content through a plagiarism checker before you post it.  If it detects plagiarism, you should alter the content significantly so that you aren't considered to be infringing on another person's intellectual property when you post your article and have it indexed by Google.
 

B2B Content Marketing Strategies for 2013

B2B Content Marketing Strategies for 2013

 

Attorneys who work primarily for businesses as clients can have a harder time creating a brand and marketing that brand than attorneys who market to consumers.  B2B content marketing can seem tough because the clients are tougher—they expect a better product and they're not afraid to shop around.  You can make those attitudes work to your advantage by using these strategies as your firm heads into 2013.

Strategy #1: Make Good Blogs Into Great Blogs

Surveys show that most business oriented firms are already doing some B2B content marketing through blogs.  Lots of lawyers have good blogs.  However, few have truly great blogs.  Why is that?  What separates the excellent from the merely pretty good?  B2B content marketing depends on knowing how to appeal in a way that goes beyond just you talking and informing.

The main thing that a great blog has and a good blog doesn't is a sense of community.  A great blog owner makes room for conversation and community, and knows how to moderate comment sections to minimize animosity and spam while maximizing opportunities for genuine interaction.  Great blogs develop cult followings not just because the B2B content marketing on your page is great, but because you've let your readers and blog become a community that is more than the sum of its parts.

Strategy #2: Don't Be Afraid of Social Media

Many attorneys don't see the benefits that social media can bring to their firm's marketing and brand presence. However, one of the best things you can do for B2B content marketing is to make and share social media content.  You should make sure that if you're doing business marketing, you're focusing most of your internet marketing dollars on LinkedIn.  Surveys consistently show that to be the most commonly used social network by the people who would be most likely to be on your client list.

Good social media conversations are a huge part of B2B content marketing.  Remember that every conversation you have in public on social media websites will become something that other people look at and use to judge whether you're a good firm to do business with.  Put your best foot forward, and don't let anger or frustration cause you to lose sight of your brand image.

Strategy #3: Start Writing Engaging Press Releases

A press release is only as great as the eyes that it attracts.  If your B2B content marketing press releases are only getting published on websites that will publish anything, odds are they're no longer helping your website's SEO ranking much any more.  That's because of some algorithm changes collectively referred to as Google Penguin that effectively shut down the usefulness of those sites.

Instead of writing press releases designed for search engines, start writing ones designed for humans.  If you create compelling storytelling as part of your press release B2B content marketing, you'll have a much easier time getting noticed.  Sending your press releases to the right people can also be a big help to your overall success rate.  Try sending press releases with your B2B content marketing to local business magazines as well as bloggers who discuss local business news.

Strategy #4: Consider Creating Microsites

One strategy that less than a third of law firms are currently using to attract B2B clients is creating microsites.  It's now so cheap to buy domain names that there's nothing wrong with buying a domain for a single very specific purpose—even if that purpose is just to showcase a single piece of B2B content marketing.

A successful microsite will address a direct consumer need in a way that is informative or entertaining.  If you're not paying attention to your clients' needs, your presentation is likely to fall flat on a microsite.  Make sure that any microsites you create are professionally designed—it's all too easy to tell when a law firm has skimped on its website budget.

Strategy #5: Webinars and Webcasts

A large number of law firms are already making at least some use of web broadcasts, including webinars.  If you're not already creating webinars, consider the types of legal subjects that you most enjoy talking about and helping people understand.  By creating a webinar, you let people see you in action, explaining things just like you'd explain them to a client.  It's a great introduction to how you practice law and what a client can expect from your firm if they choose to hire you.  This is one of the best B2B content marketing practices for firms to increase their conversion rates.

Strategy #6: Creating Useful, Targeted E-Mails

You may think that direct email is dead as a B2B content marketing technique.  The old days of just spamming everyone and seeing what stuck are over—spam filters are too good, and even if you get past them, people are too cynical.  Instead, try microtargeting niche guides.  When someone becomes part of your email list, keep track of the things they're actually interested in and only send them emails about those things.  This keeps the number of people who unsubscribe from your email list lower, while giving a higher chance that people will contact you because of your email marketing.

Strategy #7: Mobile Optimized Content

The mobile web is growing in importance at a truly staggering rate.  As more areas become connected with 3G and 4G coverage, mobile traffic online has been doubling every year for the last three years.  It is expected to nearly double once more in 2013, eclipsing desktop and laptop traffic as the most common way for people to access the internet.

This means that the best time to start optimizing your B2B content marketing for mobile was about 6 months ago.  The second best time is today—and you need to hurry!  Other firms are starting to figure out B2B content marketing through the mobile web, but as of now, only 15 percent of firms are actively using it.  By getting in on the ground floor, you ensure that some of the most affluent and connected clients are able to connect easily to your law firm through their mobile devices, including smartphones and tablet computers.

 

Everything About Local Search SEO for Law Firms

Everything About Local Search SEO for Law Firms

If you've been looking for local SEO tips, you may be seeing a lot of contradictory information.  That's because local search SEO is a relatively new form of search engine optimization.  Already, local accounts for over 20 percent of searches, and over 40 percent of searches made from a mobile device like a tablet PC or smartphone.  Keep reading to find out how you can use local search SEO to get clients whether you're a huge law firm or a solo practitioner who's just starting out.

How Local Search SEO Helps Small Firms

When you're a small law firm, you don't really usually draw in clients from everywhere.  Most small firms bring in clients just from their city and the surrounding communities.  Local SEO tips can help you to get more of those clients without advertising to people from outside your community (who, after all, are very unlikely to ever become paying clients of your firm).

The great thing about local search SEO is that it can help to level the playing field with the larger law firms in your area.  If you use local SEO tips effectively, your website will appear on the same search pages as your larger counterparts.  That's the kind of advertising you can't afford to do in most media—to actually stand shoulder to shoulder with the biggest firms in your area.

Combining Local Search SEO With Mobile Optimization

In today's cell-phone oriented world, mobile optimization has become more important than ever.  Your firm needs some local SEO tips that are designed for mobile devices.  One of the reasons that mobile phones are great for web traffic is that they make it very easy for a potential client to actually call your law firm and schedule an initial consultation.  Local SEO tips that don't include any information on mobile traffic are likely to be outdated—by 2014, most web traffic will be mobile based in the United States.

When you're doing local search SEO with mobile optimization, you'll need to work on a lot of different profiles for ratings websites and Google+ Local.  In addition to hiring consultants who can give you some local SEO tips for mobile, you may want to consider reputation management services.  These services work to monitor what's being said about you online and can provide you with quick and easy takedown of negative reviews in many cases.

Local SEO tips are actually becoming more important than ever because of mobile phones.  Why?  Because most mobile customers just don't want to have to click, scroll, and zoom through many different pages.  They're more likely to just click on one of the top five results of their search than desktop users.  This means that you need to get your local search SEO to the top of Google and Bing if you want to draw in mobile traffic.

Combining Local Search SEO With Direct Ads

One of the biggest disadvantages of local SEO is that even if you use all the best local SEO tips, you're not going to see results today or tomorrow.  It can take weeks, or even months, for your local search SEO to pay off.  Meanwhile, your firm needs to attract business today.

The best way to fix this problem is to look for some direct advertising tips as well as local SEO tips.  Direct advertising gets you new business as soon as you start using it, and can be much faster than local search SEO.  

While you're doing direct ads, though, you should be enhancing your website with local SEO tips so that you can gradually get away from paid search results.  Studies show that only about 20 percent of users actually click search ads, so you'll be better off with effective local search SEO than you will be with even the best advertisements.

Can I Do Local Search SEO For Free?

One of the best parts of local SEO tips is that if you use them wisely, you won't need to keep paying to make your website stick at the top of the search results page.  In fact, if you're willing to do a lot of local search SEO research, you will probably be able to do most of your search engine optimization without paying anything.

That's because local SEO tips blogs are common online, and most of the best tools for local search SEO are actually available completely free of charge.  Google and other search providers like to provide web developers with these tools so that legitimate websites know how to reach the top of search engine results.  You can start your local SEO efforts by just looking around on Google's website and using its built-in tools for local search engine optimization.

Hiring Local Search SEO Services

The fact that it's possible to read enough local SEO tips to do it on your own doesn't mean that you necessarily want to.  If you're having trouble developing a local search SEO strategy, you may want to think about hiring a service to help you do better.

These local search services can do the tedious work of putting all of your firm's information into various profiles and local directory listings.  Instead of spending hours trying to apply local SEO tips to your web presence, the work is done for you and the results will start to build slowly over time.

The Future of Local Search SEO

Local searches are likely to get even more local in the future.  Because people tend to want services right away when they're using mobile devices, you may even be able to focus your marketing strategy on SEO for people right in your neighborhood or other hyperlocal area.

Attorneys in cities have started using local search SEO to optimize for suburban customers by incorporating keywords pertaining to nearby suburbs in their copy.  This is a great way to expand your reach if you're trying to compete in a cutthroat area, and it's a strategy attorneys are likely to use for years into the future.

7 Ways to Do Effective Social Networking

7 Ways to Do Effective Social Networking

 

Maximizing the effectiveness of your social networking strategies should be one of your law firm's top priorities for 2013.  Surveys of attorneys show that over 1/3 of lawyers are still not using Facebook or Twitter,and many of those who are using them aren't using them well.  This guide will help you understand which strategies are actually effective for social networking professionally.  Along the way, you'll learn a few key things not to do if you want to make your social networking campaigns effective.

#1: Differentiate Your Presence on Different Sites

Today, most of the major social networks are linked up, and many allow you to cross-post the same update to several different networks.  Even on networks that don't offer this feature natively, social media dashboards allow law firms to release a comment on several different social media sites simultaneously.

Before you go too wild with the possibilities, remember this: just because you can do something doesn't mean that you should.  Crossing too many social media wires isn't good for your business, and you won't get far targeting the same material to fellow attorneys and professionals on LinkedIn to users on Facebook who are more likely to be consumers with less legal knowledge.

#2: Understand Your Market

The era of the attorney who takes any case, big or small, about any issue, is long since gone.  Today, you need to look at niche markets if you want to succeed in the legal field.  When you're marketing to niches, effective social networking requires understanding the concerns and questions of that niche.

Do you notice that at initial consultations, clients tend to have some questions that it seems like almost everybody asks?  Effective social networking depends on your ability to address some of those questions and concerns before people ever come to your office.  By seeing how you respond to their real, commonly asked questions, people can get an idea of what it would be like to hire you as their attorney.  That means that they'll be more likely to pick up the phone and call, instead of just thinking about calling—remember, potential clients who just think about calling won't keep the lights on in your office.

#3: Don't Be Afraid to Advertise

When you're getting involved in social media, you might think that the best indication of effective social networking is not spending money.  After all, if you truly go viral completely organically, you won't have spent much or any money promoting your work.  However, keep in mind that the chances of actually having legal content go viral on a global scale aren't really very high.

What is more likely is that your content could become viral—on a smaller scale, to a legal community or consumers with a particular legal concern.  The best way to get your content passed around and create effective social networking content in these audiences is to make something that's informative, yet entertaining.  If you've managed to make something effective, though, advertise it!  Don't just wait for people to recognize your genius.  Self-promotion isn't just optional in the legal marketing game today.  Effective social networking requires you to actively advertise your brand and get your message in front of new people on social networks.

#4: Have Social Networking Goals

The goals that you set for your social marketing campaigns don't have to look like traditional ROI goals on something like direct e-mail marketing.  Effective social networking doesn't always look like it results in new clients.  However, with more than 85 percent of legal consumers now doing research on the internet before they contact an attorney, you'll do best if you put your best foot forward on social networks.

This means that you may want to have goals for metrics like how many times you engage people in discussion on social media websites, and how many new contacts you make on these websites.  You don't have to see immediate quantitative results for your campaign to have been effective social networking.  Reputation pays off dividends slowly over time.

#5: Listen at Least as Much as You Talk

Don't just use social media as your soapbox.  One of the best things about effective social networking is that it lets you make contact with people and find out what your clients actually love and hate about your brand and your law firm.  If someone has a problem with how you do things, it's not an effective social networking strategy to just shut them down.  Let them speak, hear them out, and you may find out something about your company that you didn't know before.

#6: Guide Discussions—But Don't Dominate

Many attorneys have a tendency to over-police the discussions occurring on their Facebook or Twitter feeds.  Just because a discussion starts with you doesn't mean that you need to interject all the time.  While you should delete harassing comments as part of an effective social networking moderation policy, you should also allow room for dialogue to develop.

This means that a policy of “hovering” over discussions and steering them in a desired direction isn't as effective for social networking as simply asking questions and encouraging people to converse with each other.

#7: Apologize for Mistakes and Move On

Everybody makes mistakes, and it's very likely that at some point you'll try to implement an effective social networking strategy and instead will find out you've offended someone.  When this happens, some law firms react with defensiveness and an unwillingness to apologize.

Effective social networking doesn't require you to be perfect, but it does require you to own up to your imperfections.  When you make a mistake, it's much better for your online reputation if you admit to it, take steps to ensure that it won't happen again, and stop re-hashing it over and over.  Attempting to silence critics will often just lead to online campaigns that will smear your firm and hurt your reputation for the mid and long term.

7 Tips For Creating Social Content That Works

7 Tips For Creating Social Content That Works

 

Over half of marketers think that creating content is the hardest part of their job duties.  That's even more true for attorneys, who often try to juggle marketing responsibilities at small firms and don't necessarily know how to produce effective social content.  In this guide, we'll go over some tips for making content that is interactive and projects a positive brand image.  You'll learn what social media and networking are really for, and how to make social content that shows you “get” what going social is all about.

#1: Think From a New Point of View

Remember that the things that you as an attorney find interesting about the law are probably not what most potential clients think are interesting.  Too many smaller law firms (and other small businesses) tend to post social content that is clearly all about what they find interesting.  In reality, social networking is a relationship building tool, and when you're only talking about what you find interesting, you're not in a two-way relationship.

Try to think about what your potential clients are looking for before you make your social content.  What are their concerns and misconceptions about the law?  What are things most people get wrong or seem misinformed about?  These are places where you have a chance to educate, inform, and generate discussion with potential clients on social media websites.  Your social content will have a chance to really shine when you consider your clients' desires ahead of your own.

#2: Get Creative In Integrating Social and Mobile

Social and mobile marketing are two concepts that work best when they're implemented in tandem.  Forward thinking law firms are already incorporating mobile marketing into their social content.  For example, sponsoring stories on Facebook and other social media websites can be a great way to get new people looking at some of the content you're offering.  Research shows that users of mobile Facebook apps are more likely than desktop users to click on this type of advertisement.

Making sure you have a presence on various web review sites is also a great way to ensure that you're integrating social content and mobile marketing.  Review websites are often checked by mobile users before they contact someone to provide them with a service, including legal services.  Asking satisfied clients to provide you with reviews on the websites where you're establishing a presence can significantly boost your rates of attracing new business.

#3: Show Yourself to the Social World

Too many companies make the mistake of thinking that they need to conform to some sort of marketing ideal rather than projecting a brand image that says something about who they really are.  Your branding efforts should always be focused on presenting a real side of yourself, and your social content should consistently work toward that goal.

If you've been making your social media updates sound generic or like sales pitches, you're not doing yourself any favors.  Instead, work on making your updates sound like your most friendly and professional self.  Don't be afraid to use a bit of humor or to use different tones in different types of posts.  Sounding too generic just makes it seem like you're only going through the motions of creating social content.

#4: Stay Updated About New Social Content Trends

The world of social media has been changing rapidly and isn't showing any signs of slowing down.  2012 brought us a new look for Facebook that caused a lot of complaints when it was first rolled out.  However, those complaints have since died down, leaving marketers with new ways to place social content on the networking giant.

In order to get on board with the next big thing in social media, you'll need to keep up with news and information about social marketing.  Social marketing blogs can help you stay on top of the scene and understand what types of social content are most likely to get results.

#5: Avoid Becoming an Annoyance

While it's great to advertise on social media, many people in surveys indicate that some businesses are being obnoxious with their social marketing campaigns.  Try to avoid creating social content that will oversaturate the friends of your Facebook friends with advertisements for your company—this type of content is best used in small doses.

You should also make sure that you're not inundating everyone who is connected to you on social media with messages and new posts.  Keep your post count lower, but create higher quality, higher value posts each time you do create one.

#6: Interact With People on Facebook

While typically only about 15 percent of people will be able to see any given Facebook Timeline post you make, there are two ways to make that number bigger.  One is to “sponsor” your social content and pay for it to be put in front of all your friends and connections.  However, the other way is to have your content reach the top of friends' feeds is to get a lively discussion going.

When a post receives more Facebook comments and likes on those comments, it becomes more likely to be seen by a larger number of people.  This is why you're likely to have better results with social content that tries to ask some questions and open up discussion than content that doesn't leave much room for commentary.

#7: Don't Ignore the Value of Video

One of the things that some attorneys forget is that social content featuring video is really popular—and more likely than other types of content to go viral.  Even if you're more used to blogging than Youtube, you should consider making some videos to augment your other forms of content.

Attorneys should make sure that any video they upload has reasonable production values and sound quality.  You won't improve your brand image online by uploading videos that are shaky, out of focus, or full of unintentional pauses and hesitations.

Internet Marketing Search Engine

Internet Marketing Search Engine

 

Everything About Internet Marketing Search Engine

If you want to know more about how to improve your website's web presence, you may be looking at PPC search engine marketing techniques, SEO, and social media websites.  This guide will help you understand several of the ways that internet marketing with search engine tools can make your firm's web presence stronger than ever before.  The internet is now many clients' first resource for finding lawyers, so this type of marketing shouldn't be neglected by any firm, large or small.

Internet Marketing With Search Engine Optimization

When you begin to look at marketing your firm online, you may be interested in PPC search engine marketing.  PPC means “pay per click,” and refers to a type of internet marketing with search engine advertisements.  While PPC search engine marketing is one tool you may want to use for your business (and we'll cover it later in this guide), you may first want to consider an alternative that doesn't cost nearly as much: search engine optimization.

When you improve your internet marketing with search engine optimization, you'll appear sooner in search results when clients look for lawyers that take cases in your legal practice areas.  Today's search engine optimization techniques rely on generating a large amount of accurate, informative legal content that can help clients to learn more about the laws pertaining to their case before they call for a consultation visit.

When you use internet marketing with search engine optimization, you'll want to identify key words and phrases that bring clients to your website.  Most clients never look at websites beyond the first few pages of search results—some won't even look past the first page.  Establishing effective keywords at a high enough density to push your website into the front pages of search results can bring you new clients at a rate your firm has never experienced before.

Internet Marketing With Search Engine Pay Per Click Ads

PPC search engine marketing is another good tool for law firms that want to attract new clients to their websites.  If your efforts at internet marketing with search engine optimization have not been as successful as you had hoped, you may want to investigate PPC search engine marketing as an additional avenue for driving clicks and conversions.  A few key tips can help you maximize the return on your PPC search engine marketing and avoid pitfalls common to law firms that are new to internet advertising.  

First of all, you will want to avoid so-called “prestige terms” that are extremely costly on a per-click basis and don't really reflect what people search for in the real world.  While “San Francisco personal injury lawyer” may be a very expensive term, it's also not what most people necessarily search for when they need a San Francisco personal injury lawyer.  Instead, try niche terms that more accurately reflect your practice—a much cheaper way to do PPC search engine marketing that will also help you get more clicks.

When you do internet marketing with search engine PPC ads, you'll also want to be certain that your website measures up to your competition.  Even if you pay for great PPC search engine marketing placement and get plenty of clicks, you won't get clients unless your website looks professional and contains accurate information.  You may want to look at your closest competitors to see whether your website looks up to date and polished in comparison.  Without a great website that draws new clients in, PPC search engine marketing can be a waste of your time and money.

Video Internet Marketing With Search Engine Optimization

One of the fastest ways to ensure that your PPC search engine marketing is successful is to have a website with readily accessible video content.  Research shows that video internet marketing with search engine optimization can greatly increase the chances that a client will decide to call you instead of continuing to click through to your competitors' websites after seeing yours.

Video can show your clients that you are both knowledgeable and personable before they ever call your office.  You can also tag your video using search engine optimization techniques, ensuring that prospective clients can find your video internet marketing with search engine searches.  It is important to make sure that any video you use looks professional and polished before you put it up.  A video that looks unprofessional could actually sabotage your PPC search engine marketing efforts by turning prospective clients off.

Blogs and Legal Content Internet Marketing for Search Engine Optimization

Another way to make your website appear sooner in search results and attract more conversions with your PPC search engine marketing efforts is to have a steady stream of new content coming to your website via a legal blog.  Large firms may decide to hire a legal writer specifically for law firm blog posts and to generate a social media presence.  Smaller firms may not be able to hire someone full time to fill this role.  However, you have several options for creating a legal blog, even if you are a very small firm or a solo practitioner.

If you have writing skills that are SEO friendly and know how to write content that draws in customers, you may want to maintain a blog on your own.  You can blog about topics that are relevant to your clients and your practice, including SEO terms and links to make it more likely that clients will click through to your website.  It's important not to make your blog seem too much like advertising, which is likely to alienate clients.

You may also want to cross-promote your blog using social media websites like Facebook and Twitter.  If you cannot reliably develop blog content on your own, you may want to outsource your legal content to another website or to freelance content writers.  This can ensure that your blog is consistently updated with relevant information that will generate more PPC search engine marketing click conversions.