Using Social Media Effectively: 7 Tips
π 2026 Update: Changes in Legal Marketing Strategies
Since the original article on using social media effectively, several important changes have occurred that affect how law firms market themselves online. These shifts show the growing importance of digital strategies and the rising investment in various online channels. Readers can find more detailed tips and guidance further down the page.
π Increased Investment in Online Marketing
Law firms are putting more money into online marketing. Between 2024 and 2025, investment in websites jumped from 74% to 86%. Referrals also increased, rising from 75% to 83%.
Online reviews are gaining traction too, going from 56% to 63%. This means firms see the value in having a strong online presence.
π€ Growth in Lateral Hiring
In 2025, U.S. law firms experienced a 16% growth in lateral hiring. This marks the second year of growth in this area. As firms expand their teams, they are likely looking for ways to market their new talent effectively, making social media strategies even more essential.
βοΈ Social Media Addiction Litigation
As of mid-2026, over 2,500 individual cases are pending in federal MDL No. 3047, with six school-district bellwether trials set for the summer. Law firms may want to consider how these cases impact their social media strategies, especially regarding client privacy and ethical marketing.
π Content Calendar Management
Creating a content calendar has become even more critical. Setting deadlines for content creation, approval, and posting enhances consistency. This is vital for law firms that want to maintain an active and engaging social media presence.
π Key Points to Remember
- π Online marketing investment continues to rise.
- π€ Lateral hiring is on the upswing, affecting how firms market talent.
- βοΈ Social media litigation trends impact marketing strategies.
- π Content calendars improve posting consistency and effectiveness.
π‘ Tips for Effective Social Media Marketing
It's important to review your own situation with an attorney to understand how these tips may apply to your practice.
π Develop a Comprehensive Strategy
Law firms should create a clear social media marketing strategy. This includes choosing the right platforms, developing engaging content, and sticking to a regular posting schedule.
π¬ Engage with Your Audience
Responding to comments and messages promptly can help build relationships with potential clients. Engagement is key to a successful social media presence.
π Monitor Performance Regularly
Keeping track of social media metrics can help firms adjust their strategies. Regular analysis can guide improvements and enhance engagement.
π Utilize a Content Calendar
A content calendar can streamline the posting process. It helps firms plan out content in advance and ensures a steady flow of information to followers.
πΈ Focus on Visual Content
Using images and videos can make posts more appealing. Visual content tends to attract more attention and can lead to higher engagement rates.
π Top Services Ranked by User Reviews (2026)
As firms look for ways to enhance their online marketing, various services are available to assist. The following services are listed based on Trustpilot data checked in October 2026. Scores can change frequently, so it's essential to consider them along with other factors, as unhappy customers tend to leave more reviews.
π₯ 1. Voquent.com
Voquent.com has been rated 5.0. This service is known for its voice-over talent and digital audio-video localization. Law firms can benefit from high-quality audio content for ads and social media posts.
However, the service has a limited number of reviews, which may not fully reflect broader customer experiences.
π Free Social Media Marketing Guidance
The North Carolina Bar Association offers free resources for law firms. These include best practices and ethical guidelines for social media marketing. Utilizing these resources can help firms navigate the complexities of online advertising.
π Factors to Compare When Choosing Services
- β User ratings and reviews on platforms like Trustpilot.
- πΈ Cost of services and whether they fit the budget.
- π Range of services offered, such as social media management and content creation.
- π Flexibility in adapting strategies according to the firm's needs.
β Frequently Asked Questions
β What is the impact of social media on client engagement?
Social media allows firms to connect directly with clients. It provides a platform for interaction, which can enhance client relationships.
π How can I ensure my posts comply with legal advertising rules?
Firms must follow state-specific advertising regulations. This includes avoiding misleading information and ensuring all content is truthful.
π What platforms are best for law firms?
The best platforms depend on the firm's target audience. LinkedIn is great for B2B connections, while Facebook and Instagram work well for B2C engagement.
π How often should I post on social media?
Having a consistent posting schedule is essential. This varies by platform, but firms should aim for regular updates to keep their audience engaged.
β»οΈ What should I do if I receive negative feedback online?
Developing a crisis management plan is crucial. This allows firms to respond to negative feedback professionally and promptly.
π How can I measure the success of my social media efforts?
Regularly monitoring performance metrics can reveal engagement levels. Analyzing these metrics helps firms adjust their strategies for better results.
βοΈ Recent Cases Related to Social Media and Marketing
Recent court rulings have highlighted the importance of ethical advertising and compliance in social media marketing for law firms. Understanding these rulings can help firms refine their marketing strategies and avoid potential pitfalls.
- Court reinstates attorney Sarah Makuch after suspensionAppellate Division of the Supreme Court of the State of New York Β· October 15, 2026
- New York Court Accepts Attorney Kenneth Cera's ResignationAppellate Division of the Supreme Court of the State of New York Β· October 15, 2026
- New York court accepts attorney's nondisciplinary resignationAppellate Division of the Supreme Court of the State of New York Β· October 15, 2026
- Mississippi Court Approves NextGen Bar Exam for 2028Mississippi Supreme Court Β· October 15, 2026
Explore more recent rulings in the news section: more rulings on the news page.
End of October 2026 Update
If you're new to the social media world, or if you just think that your current social media strategy could use some sprucing up, you've come to the right place. Over 90 percent of law firms today now use social media and report that they plan to continue using it in 2013. However, not all social media marketing works equally well. Too many law firms spend a lot of time posting to social media sites, without having a really clear vision of what they're doing with social media or how it can be leveraged most effectively. Here, we'll look at seven different ways that you can make sure your social media efforts aren't wasted.
#1: Expect And Plan For Change
If you're expecting social media to stay still for long enough for you to get a handle on it, you need to give up on that goal right now. Social media has been changing so rapidly that the truth is, there's still a lot of room to learn, and no one knows everything that's going on in the social world.
Instead of trying to just learn how to do things one way, the biggest buzzword for social media campaigns needs to be “flexibility.” The more flexible you are about changing where you focus your social media and what kinds of content work best, the less often you'll be caught unable to adapt to the constantly changing social media scene.
#2: Keep Up With Recent Developments
One of the biggest ways to make sure that new developments don't throw you off guard is to spend time every single week looking at articles and other content about social media marketing. By reading blogs and other websites that discuss how to use social media most effectively, you'll be able to see the best, up to the minute places to put your content.
You should also keep track of what other companies and law firms are doing for their social media. Some blogs cover when companies do particularly well—or particularly poorly—with social media platforms. You can often use these to get ideas for what to do—and sometimes get ideas about what NOT to do.
#3: Don't Hold On To Old Ideas
Because of the constantly changing face of social media, you need to be ready to discard ideas that don't work. This includes ideas that used to work and no longer do. For example, one of the biggest traditional ways to do law firm advertising is to use traditional search engine optimization with keywords.
However, while traditional SEO worked very well for some law firms for some time, today social media is much more important. It's possible that in a few years, the internet will have changed enough that you need to start taking your time with some other kind of website rather than social sites. Learning to let go, even of the things that work for some time, can give you the adaptability edge you need to be more competitive in the legal market.
#4: Use Social Media to Engage, Not Just Promote
People who are used to traditional forms of marketing often miss the point of social media. Instead of using social sites to drive client and viewer engagement, many attorneys think that the best way to use social media is simply to talk about themselves and use the same kinds of advertising techniques that might have worked in television or radio.
But social media isn't radio or television—it's something very different with very different purposes. When you put a commercial on TV, a conversation about your practice won't develop. When you talk on Facebook, though, it's very possible that several people will start buzz about your post within just an hour or two. This means that you want to not just talk, but to start two-way conversations. If you only talk, you're missing more than half the potential that social media has to offer.
#5: Don't Expect Immediate Results
If you think that social media will immediately light up your phone lines, you are going to be disappointed. There's simply no way for social media to give you the same kind of immediate results that some forms of advertising, like pay per click browser ads or television, can do.
However, when you use social media, you're building relationships. That means that even if it takes longer to get results, the results you get will be better and longer lasting. Once a commercial airs, it's just gone—a social media profile that has been built from conversations is something that stays, a place where people can see exactly why they should call you based on how you interact with people who have questions or concerns.
#6: Know Your Social Media Audiences
Make sure that you're not just copying the same exact lines from your posts on one website and posting them to another. Every social media website is a little bit different, and by making sure that you're targeting the actual audiences that you can reach on each site, you'll be using your time more effectively.
Keep in mind that you will probably have some people who follow you on several different social media sites. To avoid fatiguing these people or having them stop following you on one or more sites, make sure that you're posting unique content to each.
#7: Stay Aware of Comments and Posts
Don't just start thinking that it's too difficult to read all of your comments. You may want to download a social media manager program that can help you read all of your comments that come in, so that you don't have to try to use piecemeal solutions requiring checking several different websites.
Keep in mind that both overmoderation and undermoderation are a problem. If you moderate too much, you create a chilling effect and make it so that people feel like they can't really get a conversation started with others. However, if you undermoderate, you risk people saying offensive things that could lead potential clients to be turned off. Keep offensive or negative content deleted, and try to only pop in to comment when you're asked a question or really need to moderate a discussion.